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Expertise

Collaboration

Experience working with a variety of SMEs, stakeholders from cross-functional teams, and globally dispersed team members

Documentation

Extensive experience with creation of quick reference guides, job aids, participant guides, FAQs, white papers, newsletters, online help, and web content.

Learning Strategies

Experience creating engaging courses with a wide range of interactivity for learners.

Industry Experience

Successfully worked in the e-commerce, payment technologies, network security, education services, Biotech, software development, publishing, and non-profit industries.

Tools

Experience working with a wide variety of authoring tools such as Articulate Storyline 360, Rise, Camtasia, Vyond, etc.

Audio

Experience recording narration using Audacity, working with professional narrators, as well as, using AI tools such as Well Said Labs to create clear and crisp audio narration.

Types of Training

Experience creating micro learning videos, authoring e-learning courses using Articulate Storyline and Rise, as well as, designing instructor-led training, blended learning, and curriculum curation and development.

Audiences

Experience authoring training for globally diverse audiences, including internal learners (internal to the organization) and external learners (external to the client).

Learning Management Systems

Experience working with Absorb, SumTotal, Plateau, SuccessFactors, and Moodle. Experience with managing reviews, LMS uploads, testing, and QA of e-learning courses.

© Copyright 2022 Wendy Tung

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